1. Introduction
Welcome to Fulford’s Taxi and Tours. By booking or using our transportation and tour services, you agree to comply with and be bound by the following Terms of Service. These terms apply to all travelers, guests, and customers using our services in Turks & Caicos. Fulford’s Taxi and Tours provides:
• Airport Transfers
• Private Taxi Services
• Island Tours
• Hourly Transportation
• Wedding Transportation
• Group Transfers

2. Booking & Reservations
• All bookings must include accurate information including:
o Passenger name
o Contact details
o Pickup location
o Drop-off location
o Number of passengers
o Flight details (for airport transfers)
• Bookings can be made:
o Online via website
o Phone
o Email
o WhatsApp
• Fulford’s Taxi and Tours reserves the right to confirm or decline bookings based on availability.

3. Payment Terms
• Payments may be made:
o Cash
o Online Payment
• Some services may require a deposit or full payment in advance
• Prices are subject to change without prior notice
• Additional charges may apply for:
o Extra stops
o Waiting time
o Late-night services
o Holiday services

4. Cancellation Policy
• Free cancellation up to 24 hours before service
• Cancellations within 24 hours may be subject to full charge
• No-shows will be charged full amount
• Refunds (if applicable) will be processed within 5–10 business days

5. Flight Delays & Changes
• We monitor flight arrivals for airport pickups
• No extra charge for reasonable flight delays
• Customers must notify us immediately for:
o Flight changes
o Delays
o Cancellations
Failure to notify may result in cancellation fees.

6. Waiting Time Policy
Airport Pickups:
• Complimentary waiting time included (typically 30–60 minutes) Hotel/Private Pickups:
• 15 minutes complimentary waiting time
• Additional waiting time may incur extra charges

7. Passenger Responsibilities
Passengers agree to:
• Be ready at pickup location on time
• Provide accurate booking information
• Follow local laws and regulations
• Respect drivers and vehicles
• Avoid illegal or unsafe behavior
We reserve the right to refuse service if:
• Passenger is intoxicated
• Passenger is aggressive
• Passenger damages vehicle
• Illegal activity occurs

8. Luggage Policy
• Standard luggage allowed per passenger
• Oversized luggage must be declared in advance
• Extra luggage may require larger vehicle and additional charges

9. Child Safety
• Parents/guardians are responsible for children
• Child seats available upon request (subject to availability)
• Must request child seat during booking

10. Liability Disclaimer
Fulford’s Taxi and Tours is not responsible for:
• Delays due to:
o Traffic
o Weather
o Road conditions
o Flight delays
o Government restrictions
• Lost or forgotten personal belongings
• Missed flights due to late passenger arrival
However, we strive to provide safe and reliable transportation at all times.

11. Vehicle & Service Availability
• Vehicle type may vary based on:
o Group size
o Availability
o Operational requirements
• Fulford’s Taxi and Tours reserves the right to:
o Assign alternative vehicles
o Modify service timing
o Cancel due to safety concerns

12. Group Bookings
For weddings, events, and large groups:
• Deposit may be required
• Final passenger count required 24–48 hours prior
• Additional passengers may incur extra charges

13. Privacy Policy
We respect your privacy. Information collected includes:
• Name
• Phone number
• Email
• Booking details
We do not sell or share customer data with third parties.

14. Force Majeure
Fulford’s Taxi and Tours is not liable for service interruptions due to:
• Natural disasters
• Weather conditions
• Government restrictions
• Airport closures
• Mechanical issues

15. Changes to Terms
• Fulford’s Taxi and Tours reserves the right to update these Terms of Service at any time without prior notice

16. Contact Information
• Fulford’s Taxi and Tours Providenciales, Turks & Caicos
• Phone: +1-649-331-6088
Phone: +1-649-345-7636
Email: fulfordstaxiandtours@gmail.com
Website: https://fulfordstaxiandtours.com

17. Agreement
• By booking with Fulford’s Taxi and Tours, you acknowledge that you have read, understood, and agree to these Terms of Service.